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Mercury Car Problem Reports


Latest Mercury Problem Reports

2008 Mercury Mountaineer - 4M2EU38818U- Big Spring, TX: August 29th, 2012
I was driving along and the driver seat started going back. This is happening frequently. It will go so far back that i cannot reach brakes or gas pedals


2005 Mercury Monterey - 2MRZA21295B- Live Oak, FL: August 27th, 2012
2005 mercury monterey. Consumer states problem with vehicle transmission *tgw the consumer stated the transmission was serviced at 75,000 miles three months ago. The consumer received a letter from ford stating the torque converter may fail due to worn gears in the converter. The letter also stated the parts were not available and he would be contacted when they became available. However, on july 10, 2012 the consumer was traveling on the interstate with the cruise control set on 68 mph, when suddenly the vehicle lost power at about 200 yards from an exit ramp. He was able to coast off the interstate to a safe place and had the vehicle towed to the dealer. After the torque converter was replaced, the technician stated the second gear in the transmission went out. *jb


2005 Mercury Grand Marquis - 2MHHM75W25X- Owings Mills, MD: August 26th, 2012
Headlights stopped working. Entire lighting control model had to be replaced. The cost of the work at the dealer was $708. 47.


2008 Mercury Mariner Hybrid - 4M2CU29H18K- Farmington Hills, MI: August 22nd, 2012
At 70 mph on freeway, "stop when safe" message came up, engine stopped, had to coast to a stop on shoulder. Lucky it was 1am so not much traffic. Restarted vehicle, made another 5 miles, happened again. Restarted, made it off freeway, able to get home, keeping under 40mph (assumption was some sort of overheating problem with hybrid systems). Currently in dealership for repair, my internet research indicates there are quite a few others having this issue. Very frightening and dangerous to lose power at freeway speeds and have to make way to the shoulder and stop.


2006 Mercury Montego - 1MEHM41136G- Jackson, NJ: August 20th, 2012
When shifting out of park or neutral, or from drive to reverse (or reverse to drive), the car lurches forward or back with no warning. This can be a hazard, if near pedestrians or if parked in a tight space. Additionally, if this occurs several times,(eg:parking) the car will stall & the repair "wrench" on the dashboard lights up. The car must be turned off for about 1 minute & re-started to get back to normal. This unfortunately is too common occurrence. Is ford waiting for a fatality before taking steps for corrective action.


2008 Mercury Mariner - 4M2CU911X8K- China, MI: August 11th, 2012
Driving in traffic, when vehicles transmission disengaged. Depressing the accelerator only revved the engine, but no forward motion. While coasting, managed to get vehicle out of traffic & to a side street. From a stop, vehicle would accelerate, but when shifting into 3rd gear, goes into a "neutral" condition and coasts. Paid ford dealer to do evaluation, and was told this was a known issue with this vehicle. Was quoted $3000 for the repair.


2010 Mercury Mariner - 4M2CN8H76AK- Bradenton, FL: August 11th, 2012
Engine lost power. Rpm dropped to approx 1000 and throttle became unresponsive. Engine warning light came on. Engine was running very rough. Pulled off interstate highway. Shut off engine. Restarted and ran normally. Next day dealer states that no faults were registered, suspects throttle body defect. Concerned that i may not be so lucky to be in light traffic next time resulting in accident.


2004 Mercury Mountaineer - 4M2ZU86W84Z- West Jordan, UT: August 9th, 2012
As i went to shut the back lift gate window hatch, the hinge broke leaving the window to fall. Luckily i caught it, but it came down hard. The shear pin broke straight off.


2008 Mercury Mountaineer - 4M2EU38E28U- Cincinnati, OH: August 9th, 2012
The driver's seat moved back while braking for traffic same as if i had turned off the car and was removing the key. A few minutes later it happened again while braking. I realized it was happening while braking because when my leg moved towards the brake pedal, my knee touched the key chain, thus it appears to be a problem with the ignition switch, not the brakes, causing the problem. I contacted my local ford service shop and they advised they have never heard of this problem and do not know how to fix this as they have not received any bulletins from ford about the problem. I am taking it to their shop and hope that they can re-created the problem as they advised this is the only way they can try and find something to fix as they will not replace the ignition based on my information.


2005 Mercury Grand Marquis - 2MHFM75W75X- Leesburg, FL: August 8th, 2012
The contact owns a 2005 mercury grand marquis. The contact stated that the vehicle suddenly accelerated whenever the contact was braking to a stop. The failure recurred several times. The vehicle was not taken to the dealer. The failure mileage was unknown and the current mileage was 46,000.


2007 Mercury Milan - 3MEHM07117R- Danvers, MA: August 7th, 2012
The contact owns a 2007 mercury milan. The contact stated that the brakes failed while exiting the highway at 55 mph. The contact drove over an uneven road surface and as the brakes were depressed, the brake pedal released to the floorboard. The contact had to use the emergency brake to stop the vehicle. The contact did not locate a brake fluid leak of any kind. In addition, there was no warning of the failure. The vehicle was towed to the dealer but was not repaired. The failure and the current mileages was 67,000.


2010 Mercury Mariner - 1B3HE78KX7D- New Fairfield , CT: August 5th, 2012
Short in left front headlight and for changed light bulb and 10 minutes after parking my car and owning it 1 1/2 months the car blew up.


2001 Mercury Sable - 1MEHM59S91A- Goffstown, NH: August 2nd, 2012
The contact owns 2001 mercury sable. The contact stated that while driving 45 mph, the vehicle began to accelerate independently. The contact tried to slow the vehicle but the brakes failed. The contact had to repeatedly apply abrupt force to the brake pedal before the vehicle would respond. The contact shut the vehicle off and noticed that there was a piece of plastic broken and sitting on the accelerator throttle. The vehicle was not repaired. The cause of the failure was unknown. The manufacturer was not notified. The failure mileage was 215,000.


2008 Mercury Milan - 3MEHM08148R- Forked River, NJ: August 1st, 2012
05/16/12 i was driving at 30 miles/per hour, the brake pedal suddenly went to the floor without any signs in advance, i couldn't stop the car. Luckily it was where i worked. I pulled to the parking,stopped it with the help of the curb. Checked on the spot, it seems low on brake fluid, we added fluid, pedal seemed fine for couple of months. On 07/31/12, two months after the first incident, driving at the speed of 50, the same thing happened again. Couldn't stop the car, the brake pedal went to the floor. Luckily there is a garage by the side, pulled in and checked. Finding out the mass cylinder disfunction. Spend over 600 got it changed. Now i am scared, don't know what to do? Sell the car? ( which i cant afford now) or waiting to be killed in the car or kill somebody else?


2006 Mercury Milan - 3MEFM07Z26R- Prairie Village, KS: July 30th, 2012
My power steering failed as i was pulling out of a parking space. I heard a faint noise like a marble dropping onto a surface and rolling as i started the car. I quickly realized i was not able to steer the car. I had the car towed to my mechanic. He informed me that the bolt on the idler pulley broke, and part of this bolt fell into the engine. When i asked him how this could happen, he informed me that he believed it was due to the faulty design - placing too much pressure on this bolt, causing it to eventually break in two. They had to take the alternator off to recover the piece of the bolt that fell into the engine. The idler pulley was then replaced. I believe that if this had happened while i was driving, especially at a high speed, it would have caused a very serious if not fatal accident.


2010 Mercury Milan - 3MEHM0CG2AR- Chicago, IL: July 27th, 2012
I have had three instances of the car decelerating and stalling at high speeds. The most recent incident occurred twice on 7/26/12 while driving 65 mph on the expressway the car quickly decelerated and would not accelerate. The throttle light appeared the first time and after turning the engine off, the car started again; however it occurred a second time. I had to have the car towed 35 miles to the dealership. This is very dangerous and could have resulted in a serious collision during rush hour traffic with cars and trucks traveling at high speeds. I was fortunate enough to be in the right lane with easy access to the shoulder however, a truck carrying a heavy load had to swerve to prevent rear ending me. I have seen other complaints of this same problem on the internet and the dealership has acknowledged other repairs on the throttle body of this make and model.


2006 Mercury Mariner - 4MJ2YU56166- Maumelle, AR: July 26th, 2012
I was entering the interstate 430 at the maumelle, arkansas on ramp and began accelerating to merge with rush hour traffic. I noticed that i had accelerated faster than normal... 70 mph. I took my foot off the accelerator to slow down, but i didn't slow down. I thought i must have hit the cruise control button, so i hit the off button and brake and slowed slightly... 60mph the cruise control was not on. I let off the brake and car began accelerating back up to 65 mph very quickly. By this time, i was entering the interstate 40 on ramp/crystal hill exit in north little rock, arkansas. I realized that my brakes were not slowing my suv and i had to get the car to a stop. I stayed on the crystal hill exit... Pushing on brakes as hard as i could. I only slowed to about 40 or 50 mph. I turned my hazard lights and began edging to the shoulder. So still pushing on my brakes, i put the suv in neutral. I finally stopped about 100 feet from the stop sign at the crystal hill road. When i stopped, i noticed the engine was revving a lot so i put it in park and turned the suv off. I tried to stay calm for me and my baby since i was 35 weeks pregnant. I was lucky that i didn't have to crash the car to stop it or i didn't go into labor, but putting it in neutral worked. My husband had my suv towed to crain ford dealership. They have diagnosed the problem to be the air intake valve and the throttle position sensor. The tow truck driver and the mechanic at the dealership said the suv was messed and barely got it in the garage to repair which the dealership is working on... One week later. The diagnosis was verbal from the dealership... Nothing in writing as of yet.


2005 Mercury Grand Marquis - 2MHHM75W45X- Indianapolis, IN: July 26th, 2012
Was coming home in pitch dark and the headlights just went and i run off the road, a good thing there was not tree there. Then on the internet i found out this is a common problem for this vehicle, i do not know why something has not been done about it.


2006 Mercury Milan - 3MEFM07Z46R- Bogue Chitto, MS: July 26th, 2012
I have a 2006 mercury milan and i have had to replace the driver's door handle twice. Once was under warranty due to the "chrome" peeling off. The second time it was replaced the door handle broke and i ended up paying $54 for a new plastic handle. I have also had the passenger side door handle to break in the same spot and had to replace it and that cost me $35 at the time due to me working for a local ford company. I strongly feel that this is a safety hazard because if the vehicle caught on fire or you had an accident and the handle happens to break at the same time you would have to roll the window down to open the handle from the outside or crawl to the passenger side to get out. Anyone of larger size would have trouble crawling to the passenger side to get out of the vehicle. I also feel that ford should have to recall these handles and put something with higher quality in that will not break. I personally foresee this being a lawsuit waiting to happen.


2004 Mercury Mountaineer - 4M2ZU86K54Z- Clear Lake, IA: July 25th, 2012
Rear hatch back glass body-side hinge broke on right side in normal opening of glass. Hinge is composed of a black plastic or nylon retaining clip with a metal pin. The plastic appears to have failed from fatigue. Recent high heat (100+ degrees for several days) may be a factor. Plastic broke through over the pin channel, allowing the pin to pop out. The glass is heavy and torqued by the remaining hinge and two hydraulic lifts. No injuries, but easily could have fallen, broke or shattered on the operator. The heavy glass is a danger especially to children or smaller adults. The operator fortunately had a wood slat in the back big enough to prop up the glass and support it until help arrived. Even with two adults it was hard to hold and control the glass to close it and take to the dealer. Retention clip really should have embedded metal reinforcement around the pin. (the larger expedition appears to have just that in the equivalent part. ) reading online there are many cases of similar failure that included damage and or at least minor injuries. Repair was $270 at a ford dealer. Appears to be common enough failure to be a design flaw not to be repeated. Admittedly this appeared on a high mileage nine year-old vehicle which has otherwise provided very good service, but the weight of the falling glass and torque involved were both dangerous and could easily have resulted in serious injury. Operator felt lucky to catch and control it without breaking the glass or getting hurt.