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Haynes Manuals N. America, Inc. 63015 Mercedes 190 84-88
For full warranty details, please contact our Customer Service Department
TERMS & CONDITIONS
Orders will be shipped within 1 business day and delivered within 5 business days, once payment has been received. There may be exceptions to delivery due to location, product availability, weather conditions and emergencies.
Carriers we use but not limited to are USPS, UPS, FedEx, and freight carriers for larger/heavier items (separate tracking #s are required for these). Shipping confirmations are emailed to your email address.
Note: We do not ship to PO box addresses currently.
Order payments are done solely through PayPal at this time.
Make sure your shipping address is up-to-date/correct before you complete your checkout.
For incorrect shipping addresses, your order will be returned to sender and you will be responsible for return shipping amounts, and restocking fees.
Once your order is picked, shipping addresses can not be changed.
30-day return policy (items must be returned in original package, unopened, unused) full money back guaranteed.
Buyer remorse, altered/or used items may be subject up to a 20% restocking fee.
Please ensure item fits your vehicle, if in doubt please check with manufacturer or contact us with the year, make, model and trim of your vehicle to confirm fitment.
Items deemed defective we pay for return shipping within the 30 days. If defective after this period, it would fall within the manufactures warranty and would go direct to them.
Items deemed Damaged or damaged in transit a photo of damaged item and shipping box are required. A claim is filed, and we pay for return shipping.
Items deemed missing/or lost in transit from carrier, a claim must be filed. Refunds for these claims may take up to 10 business days to refund.
Note: Photos do not always represent the actual product. For kits, photo might show entire kit and listing is only for one component. If in doubt, please reach out to our customer service team.
Positive response is very important to us and helps everyone keep prices more affordable online. If for any reason you are not happy with your order or service you received, please reach out to our customer service team to resolve this issue. Please allow a 2-day business timeline.
Prices and quantities can fluctuate daily. We have the right to cancel/refund orders as needed. In these cases, customers will always receive 100% of their funds back.
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